Got questions? We’ve got answers.

Yes. You can use your own domain (e.g. mystore.com) with your Webx store. If you don't have a domain, we provide a free webx.pk domain (e.g. mystore.webx.pk) at the time of sign up.

No. All Webx stores are hosted on our secure cloud infrastruture. There is no need to buy separate web hosting service.

The security and uptime of your website is our top priority. Webx uses enterprise-grade SSL encryption, daily backups, and secure cloud infrastructure to ensure your data and customer information remain protected.

Yes. We give you a totally free SSL certificate as part of our service. Your free SSL is activated as soon as you sign up and create your store.

Webx provides you with a number of payment options including credit cards, bank transfer, cash on delivery and other omni-channel payment options. Webx supports local options like JazzCash, EasyPaisa, AlfaPay, PayFast, and global gateways such as Stripe, PayPal and 2Checkout.

Yes. Webx is pre-integrated with major courier partners like TCS, Postex, Leopards, Trax, M&P and BluEx for real-time order fulfillment.

Absolutely. Webx offers a drag-and-drop Theme & Page Builder, allowing you to create fully customized storefronts without code.

Webx offers affordable monthly and annual plans. Each plan includes hosting, support, and all essential ecommerce features — with no hidden costs.

Yes! You can start with a free trial to explore Webx before committing to a paid plan.

Webx charges a small platform enablement fee on payments received through third-party online payment gateways such as cards, wallets, and online banking.

Webx does NOT charge any transaction fee on cash on delivery (COD), manual bank transfers, and offline payment methods. Transaction fees apply only when an integrated online gateway is used.

There are no hidden charges. The price you see in the pricing table is what you pay.

Absolutely! You can change your package at any time.

Yes. Our team can assist you with migrating your existing store from platforms like Shopify or WooCommerce to Webx.

Yes. If for any reason, you don’t want to continue your account with Webx, you can cancel anytime.