FAQs

Got questions? We’ve got answers.

Everything you need to know about Webx Ecommerce — from setup and pricing to payments and performance.

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Yes. You can use your own domain (e.g. mystore.com) with your Webx store. If you don't have a domain, we provide a free webx.pk domain (e.g. mystore.webx.pk) at the time of sign up.
No. All Webx stores are hosted on our secure cloud infrastruture. There is no need to buy separate web hosting service.
The security and uptime of your website is our top priority. Webx uses enterprise-grade SSL encryption, daily backups, and secure cloud infrastructure to ensure your data and customer information remain protected.
Yes. We give you a totally free SSL certificate as part of our service. Your free SSL is activated as soon as you sign up and create your store.
Webx provides you with a number of payment options including credit cards, bank transfer, cash on delivery and other omni-channel payment options. Webx supports local options like JazzCash, EasyPaisa, AlfaPay, PayFast, and global gateways such as Stripe, PayPal and 2Checkout.
Yes. Webx is pre-integrated with major courier partners like TCS, Postex, Leopards, Trax, M&P and BluEx for real-time order fulfillment.
Absolutely. Webx offers a drag-and-drop Theme & Page Builder, allowing you to create fully customized storefronts without code.
Webx offers affordable monthly and annual plans. Each plan includes hosting, support, and all essential ecommerce features — with no hidden costs.
Yes! You can start with a free trial to explore Webx before committing to a paid plan.
Yes. Our team can assist you with migrating your existing store from platforms like Shopify or WooCommerce to Webx.
Our support team is available via live chat, email, and phone during business hours. We also provide 24/7 access to our Help Center and tutorials.
There are no hidden charges. The price you see in the pricing table is what you pay.
Absolutely! You can change your package at any time.
Yes. If for any reason, you don’t want to continue your account with Webx, you can cancel anytime.

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Webx Ecommerce is the leading ecommerce platform for entrepreneurs and enterprises in Pakistan and beyond. Built for growth, it combines speed, scalability, and localization to help businesses sell smarter and grow faster.

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Office # 203, Business Center, Block-6, P.E.C.H.S., Shahrah-e-Faisal, Karachi

Phone: (92) 213 8892228

Mobile: (92) 333 3798885

Email: [email protected]

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