Webx Ecommerce FAQs

Can I use my own domain name?

Yes. You can use your own domain (e.g. mystore.com) with your Webx store. For free trial, we also provide a free webx.pk domain (e.g. mystore.webx.pk) at the time of sign up.

Is a custom domain included in my package?

No. Custom domains are not included in packages. If you already own a domain or buy a new one, it can be easily configured with your Webx store.

How can I configure to use my own domain?

You can easily configure your own domain by updating your domain nameservers with the ones provided to you by Webx.

Do I need a separate web hosting?

No. All Webx stores are hosted on our secure and fast servers. There is no need to buy separate web hosting service.

Is my data safe and secure?

The security and uptime of your website is our top priority. We protect your site and data with the industry standard security and encryption, and we have a 99.99% average uptime.

Do I need an SSL certificate?

Yes. We give you a totally free SSL certificate as part of our service. Your free SSL is activated when you buy a plan and activate your account.

How do I accept payments?

Webx provides you with a number of payment options including credit cards, bank transfer, cash on delivery and other omni-channel payment options. Webx is integrated with all the leading local and international payment solutions.

Is there a setup fee?

No. There are no setup fees on any of our plans.

Do you offer a free trial?

Yes. You can sign up and use Webx for 14 days without making any payment. At the end of your trial, or when you decide to launch your store, you will need to pick a plan and make payment to activate it on your domain.

What is the minimum term of contract?

All Webx plans are month to month. Its up to you whether you sign up for a monthly, 6 monthly or an annual subscription.

What are your support fees?

All Webx packages include free live support.

Are there any hidden charges?

There are no hidden charges. The price you see in the pricing table is what you pay.

Can I change my package later on?

Absolutely! You can upgrade or downgrade your package at any time.

Can I cancel my account anytime?

Yes. If for any reason, you don’t want to continue your account with Webx, you can cancel anytime.

Haven’t got your answer? Contact our support now

Webx Ecommerce is the most popular ecommerce software in Pakistan. Powerful tools, industry integrations and an amazing customer support makes it the most trusted ecommerce solution in the region.

Office # 203, 2nd Floor, Business Center, Block-6, P.E.C.H.S., Shahrah-e-Faisal, Karachi

Phone: (92) 213 8892228

Mobile: (92) 333 3798885

Email: [email protected]

Frequently Asked Questions

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