Abandoned Carts
This section displays a list of incomplete orders which
means that the customer added items to cart but did not place the order. This
information is useful when
- You want to contact and convince these customers
to complete their orders
- You want to send relevant product offers to these
customers
- You like to find out the reason why these orders
were not completed
- You want to find out the products that are
usually part of incomplete orders
View Abandoned Carts
To view these incomplete orders:
- From your Webx admin, go to Orders >
Abandoned Cart Orders
- In Orders Search Criteria, select the fields
according your requirement
- Select Time span or provide a Date range
- Click Search
- On results list, click View Cart Detail to open
Cart Details page